Support

Whether you're a beginner or an advanced user, administering a website and a hosting account can be confusing. That's why we bring you the easy to use Helm control panel. Each application comes with its own detailed help menu accessible by clicking on the "? Show QuickHelp" on the lower right corner of each application.

Browse through our frequently updated F.A.Q. section for answers to the most commonly asked questions:

If you need additional support, feel free to contact one of our Technical Specialists at support@aftershockweb.com

Our goal is to resolve all issues during the first contact. Issues that are not resolved within the first contact are escalated to the next tier of support. Escalations are routed to the best team to handle the specific issue.